Definaire

Privacy Policy

We collect the least we need to ship your order, answer your emails, and make the site work. We do not sell your information for money. You can ask us what we have on you, or to delete it, anytime at hello@definaire.com. The details are below.

What we collect

Things that identify you: name, email, shipping address, and phone number if you give it.
Order information: what you bought, what you viewed, and any returns.
Site activity: pages you visit, your device and browser type, and how you interact with the site, collected through cookies and similar technologies.
Approximate location: a general area worked out from your IP address.
Inferences: broad interests we use to make the site and any ads more relevant.

Why we use it

To process and ship your order, give you support, run and secure the site, measure and improve how it performs, and, where allowed, show you relevant advertising.

Who we share it with

We share information with service providers who work on our behalf, and only the part each one needs to do its job: payment processing, shipping and fulfillment, email and messaging, hosting and site operations, analytics, and advertising partners. We do not sell your information for money.

Do we "sell" or "share" your information?

We do not sell your personal information for money. Like most online stores, we use advertising and analytics cookies that some state laws treat as a "sale" or "share" for targeted advertising. You can opt out anytime using the Your Privacy Choices link in our footer, by rejecting non-essential cookies in our cookie banner, or by turning on a Global Privacy Control signal in your browser.

Cookies and Global Privacy Control

Strictly necessary cookies (for the cart, checkout, and security) are always on so the site works. Analytics and marketing cookies fire only after you accept them in our cookie banner, and not at all if your browser sends a Global Privacy Control (GPC) signal. When your browser sends a GPC signal, we treat it as a valid request to opt out of the sale or sharing of your personal information for that browser.

Your rights

Depending on where you live, you may have the right to see the personal information we hold about you, correct it, delete it, get a copy to take elsewhere, opt out of the sale or sharing of your information and of targeted advertising, and limit how we use sensitive information.

How to use your rights

Email hello@definaire.com with your request. We will confirm your identity before we act, respond within the time the law requires (generally within 45 days, with one extension where allowed), and offer a way to appeal if we say no. You can use an authorized agent to make a request for you.

Children

This site is not meant for children under 13, and we do not knowingly collect information from them. If you think a child has given us information, email hello@definaire.com and we will delete it.

How long we keep it

We keep order records for as long as we need them for the order, support, and legal, tax, and accounting reasons. We keep analytics and marketing data no longer than we need it.