Privacy Policy

Last updated: June 10, 2026.

We collect the minimum we need to ship your order, answer your emails, and make the site work. We don't sell your data for money. You can ask us what we have on you, or to delete it, anytime.

Personal information we collect

Identifiers: name, email, shipping address, phone (if provided).
Commercial information: orders placed, products viewed, returns.
Internet activity: pages visited, device and browser type, interactions, via cookies and similar technologies.
Approximate geolocation: derived from your IP address.
Inferences: general interests used to make the site and any ads more relevant.

Sources

Directly from you, automatically through cookies and similar technologies, and from service providers and advertising partners.

Why we use it

To process and ship orders, provide support, operate and secure the site, measure and improve performance, and (where permitted) show relevant advertising.

Who we share it with

Service providers who work on our behalf (payment processing, shipping, email, hosting, analytics, advertising). We disclose only what each needs to do its job.

Do we "sell" or "share" your information?

We do not sell your personal information for money. Like many sites, we use advertising and analytics cookies that some state laws treat as a "sale" or "share" for targeted advertising. You can opt out using the "Your Privacy Choices" link in our footer, by rejecting non-essential cookies in our cookie banner, or via a Global Privacy Control signal.

Cookies and tracking

Category	Purpose	Examples
Strictly necessary	Cart, checkout, security	Shopify session
Analytics	Measure site performance	Google Analytics
Marketing	Relevant advertising and measurement	Meta Pixel, TikTok Pixel

Non-essential cookies fire only after you consent through our banner, and not at all if we detect a Global Privacy Control signal.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information; to opt out of the sale or sharing of your personal information and of targeted advertising and profiling; and to limit the use of sensitive personal information.

How to exercise your rights

Email shop.rio.ai@gmail.com with your request. We respond within 45 days (extendable once where allowed), verify your identity before acting, and offer an appeal if we decline. You may use an authorized agent.

Global Privacy Control

We honor Global Privacy Control (GPC) signals. When your browser sends a GPC signal, we treat it as a valid request to opt out of the sale or sharing of your personal information for that browser.

Children's privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, email us and we'll delete it.

Retention

We keep order records as long as needed for the order, support, legal, tax, and accounting purposes, and analytics/marketing data for no longer than necessary for those purposes.